PRIVACY POLICY

This privacy notice provides you with details of how we collect and process your personal data 
through your use of our site beautybizagency.com. By providing us with your data, you warrant 
to us that you are over 13 years of age.
The Beauty Biz Agency is the data controller and we are responsible for your personal data 
(referred to as “we”, “us” or “our” in this privacy notice). It is very important that the information 
we hold about you is accurate and up to date. Please let us know if at any time your personal 
information changes by emailing us at admin@thebeautybizagency.com.

WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE, AND ON WHAT 
GROUND WE PROCESS IT

Personal data means any information capable of identifying an individual. It does not include 
anonymized data.
We may process the following categories of personal data about you:
● Communication Data: This includes any communication that you send to us through 
our website, email, text, social media messaging, social media posting, or any other 
communication. We process this data for the purposes of communicating with you, 
record-keeping, and for the establishment, pursuance, or defense of legal claims. Our 
lawful ground for this processing is our legitimate interests which in this case are to reply
to communications sent to us, keep records, and establish, pursue or defend legal 
claims.
● Customer Data: This includes data relating to any purchases of goods and/or services 
such as your name, title, billing address, delivery address, email address, phone 
number, contact details, purchase details, and your card details. We process this data to
supply the goods and/or services you have purchased and to keep records of such 
transactions. Our lawful ground for this processing is the performance of a contract 
between you and us and/or taking steps at your request to enter into such a contract.
● User Data: This includes data about how you use our website and any online services 
together with any data that you post for publication on our website or through other 
online services. We process this data to operate our website and ensure relevant 
content is provided to you, to ensure the security of our website, to maintain backups of 
our website and/or databases, and to enable publication and administration of our 
website, other online services, and business. Our lawful ground for this processing is our
legitimate interests which in this case are to enable us to properly administer our website
and our business.
● Technical Data: This includes data about your use of our website and online services 
such as your IP address, login data, browser details, length of visit to pages on our 
website, page views, navigation paths, details about the number of times you use our 
website, time zone settings, and other technology on the devices you use to access our 
website. The source of this data is our analytics tracking system. We process this data to
analyze your use of our website and other online services, administer and protect our 
business and website, deliver relevant website content and advertisements to you, and 
understand the effectiveness of our advertising. Our lawful ground for this processing is 
our legitimate interests which in this case are to enable us to properly administer our 
website and business, grow our business, and decide our marketing strategy.

● Marketing Data: This includes data about your preferences in receiving marketing from 
us and our third parties and your communication preferences. We process this data to 
enable you to partake in our promotions such as competitions, prize draws, and free 
giveaways, deliver relevant website content and advertisements to you, and measure or 
understand the effectiveness of this advertising. Our lawful ground for this processing is 
our legitimate interests which in this case are to study how customers use our 
products/services, develop them, grow our business, and decide our marketing strategy.
● Business Profile Data: Supplied by you on an opt-in form or entered into our Command
Center Portal, this includes data about your company’s financial and salary history, 
policies and procedures, and project goals. We process this data to determine how to 
effectively deliver the correct services and support to you, match the right coach to your 
specific needs, and support, track, and guide your progress as we work together on a 
contracted basis. Our lawful ground of processing is informed consent and performance 
of contract.
Where we are required to collect personal data by law or under the terms of the contract 
between us, and you do not provide us with that data when requested, we may not be able to 
perform the contract (for example, to deliver goods or services to you). If you don’t provide us 
with the requested data, we may have to cancel a product or service you have ordered but if we 
do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably 
compatible purpose if necessary. For more information on this please email us at 
admin@thebeautybizagency.com. In case we need to use your details for an unrelated new 
purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required 
or permitted by law.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We may collect data about you by you providing the data directly to us (for example by filling in 
forms on our site or by sending us emails). We may automatically collect certain data from you 
as you use our website by using cookies and similar technologies. Please see our cookie policy 
for more details about this.
We may receive data from third parties such as analytics providers like Google based outside 
the EU, advertising networks like Facebook based outside the EU, search information providers 
like Google based outside the EU, and providers of technical, payment, and delivery services, 
such as data brokers or aggregators.
We may also receive data from you entering it into our Command Center Portal during a 
coaching or training contract.

MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is 
either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing 
communications from us if (i) you made a purchase or asked for information from us about our 

goods or services or (ii) you agreed to receive marketing communications and in each case you 
have not opted out of receiving such communications since. Under these regulations, if you are 
a limited company, we may send you marketing emails without your consent. However, you can 
still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes, we 
will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by logging 
into the website and checking or unchecking relevant boxes to adjust your marketing 
preferences or by following the opt-out links on any marketing message sent to you or by 
emailing us at admin@thebeautybizagency.com at any time.
If you opt out of receiving marketing communications, this opt-out does not apply to personal 
data provided as a result of other transactions, such as purchases, warranty registrations, etc.

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below:
● Service providers who provide IT and system administration services.
● Professional advisers including lawyers, bankers, auditors, and insurers.
● Government bodies that require us to report processing activities.
● Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your 
personal data and to treat it in accordance with the law. We only allow such third parties to 
process your personal data for specified purposes and in accordance with our instructions.

DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally 
lost, used, altered, disclosed, or accessed without authorization. We also allow access to your 
personal data only to those employees and partners who have a business need to know such 
data. They will only process your personal data on our instructions and they must keep it 
confidential.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we 
collected it for, including for the purposes of satisfying any legal, accounting, or reporting 
requirements.
When deciding what the correct time is to keep the data for, we look at its amount, nature, and 
sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, 
if these can be achieved by other means, and legal requirements.
For tax purposes, the law requires us to keep basic information about our customers (including 
Contact, Identity, Financial, and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical 
purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under data protection laws, you have rights in relation to your personal data that include the 
right to request access, correction, erasure, restriction, transfer, to object to processing, to 
portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-
general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at 
admin@thebeautybizagency.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other 
rights). However, we may charge a reasonable fee if your request is clearly unfounded, 
repetitive, or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and 
ensure your right to access your personal data (or to exercise any of your other rights). This is a
security measure to ensure that personal data is not disclosed to any person who has no right to
receive it. We may also contact you to ask you for further information in relation to your request 
to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer
than a month if your request is particularly complex or you have made a number of requests. In 
this case, we will notify you.
With respect to human resources data, The Beauty Biz Agency will cooperate and comply with 
the EU DPA’s. If you do not receive timely acknowledgment of your complaint from The Beauty 
Biz Agency, or if we have not addressed your complaint to your satisfaction, you may contact 
the EU DPA’s for more information or to file a complaint. The services of the EU DPA’s are 
provided at no cost to you.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins, and applications. Clicking on 
those links or enabling those connections may allow third parties to collect or share data about 
you. We do not control these third-party websites and are not responsible for their privacy 
statements. When you leave our website, we encourage you to read the privacy notice of every 
website you visit.

COOKIES

● The Beauty Biz Agency Cookies: Other types of indirectly collected information are 
stored in “cookies.” Cookies are small files of electronic information that a website can 
transfer to a visitor’s hard drive to help that visitor while on the site. The Beauty Biz 
Agency websites use cookies simply to store a user code so that the user does not have
to re-enter their information when re-joining the site. The use of cookies is standard on 
the Internet. Although most web browsers automatically accept cookies, the decision of 
whether to accept or not is yours. You may adjust your browser settings to prevent the 
reception of cookies, or to provide notification whenever a cookie is sent to you. You 
may refuse the use of cookies by selecting the appropriate settings on your browser. 
However, please note that if you do this, you may not be able to access the full 
functionality of The Beauty Biz Agency Websites. Cookies placed by The Beauty Biz 
Agency will expire when the user terminates the website session or after a reasonable 
period of inactivity.
● Third-Party Cookies: We may use third-party advertising companies to serve ads on 
our behalf. These companies may use cookies and action tags to measure advertising 
effectiveness. You can still decide whether you want to accept these cookies. You may 
adjust your browser settings to prevent the reception of third-party cookies, or to provide 
notification whenever such third-party cookies are sent to you.
If you have any questions about this privacy notice or our privacy practices, please contact us at
admin@thebeautybizagency.com.

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